LOGISTICS

The quick, easy, reliable solution for importing and delivery.

Here's What We Do Better

Warehousing
We have a 40,000 square foot facility located in South Carolina and an 80,000 square foot facility in Connecticut that are alarmed to protect against fire and theft. We have racking set up for efficient picking of products as well as floor space to stage overflow of goods as well as LTL orders. The system we utilize to prioritize the prime racking space is the FIFO (First in, first out) system where we ship the products that have been in our facility the longest. This is very important for all customers, but especially with consumable goods which is why we are FDA approved. Also, we have cold storage space which we dedicate to our customers for trade show or event merchandise.
Pick and Pack
We strive to meet the high standard of offering same-day completion of orders while maintaining our 99% accuracy guarantee. Whether it’s 100 orders or it’s 1000, we get your products to your customers quickly and accurately. Our team is so dedicated to our customers, that as necessary they will come in early, stay late, or work the weekend to ensure that every order is accurate and gets to their destination. We have the capability to ship any size order to any customer. This is important due to the growth of e-commerce drop shipping and the ability for companies to partner with major retailers like Amazon with their FBA program.
Project Services
We have developed a “handyman” mentality in that we can solve any issue that our customers come across whether it’s cleaning their product, manufacturing, sewing, kitting, private label or anything else you can think of. This above and beyond service is why many of our customers have been with us for over 10 years. Below is the list of the variety of services we offer:
Kit building.
Custom packaging. This can be either poly bagging, gluing, stapling, or for ecommerce presentation of goods.
Customization of product. We can assemble or apply accessory.
Private labeling.
Labeling of products to fit major retailer’s vendor guides.
Return Services
Route-AI offers to process all returns within a 3-4 business day window and we will follow your instructions in how it needs to be managed. We have handled all types of returns from women’s clothing to electronics where we fully inspect the product for blemishes, verify that the info on the RMA is accurate, repackage/UPC goods and put product back to stock.
Dedicated Support
When you join our team, we will dedicate a select group of employees to manage your account. This will include an owner, Office manager (upper tier management), floor manager, and 1 to 4 employees (dependent on scope of services needed). We believe having a group involved daily will help find manufacturer issues, improve efficiency, and lower the chance of human error when picking.

Sage 100

The system we use is SAGE 100 and it has all the capabilities a company would need.

Management
Quick, high level inventory management.
Connectivity
Connect to the backend of your website.
Documentation
Generate sales orders, pick tickets, and invoices.
Communication
Easy login to the system to perform work.